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Glossary

Coverage that protects
what matters most

From liability to full protection, we help you choose the right plan to keep you covered on the road.

B

Bodily Injury

When other people are injured in a collision involving your vehicle—including passengers who are not related to you—their medical expenses are covered by the bodily injury liability portion of your auto insurance.

C

Collision

Damage resulting from a collision with another vehicle or a stationary object. For vehicles with an outstanding loan, replacement coverage is recommended to protect against financial loss.

C

Comprehensive

This component of the insurance policy covers repair or replacement costs if the car is stolen or damaged due to natural events. It also provides coverage for a rental car for the entire duration of your rental period.

F

Food Delivery Insurance

If you're a delivery driver, your personal auto insurance typically won't cover you while you're on the job.

G

Guaranteed Auto Protection

GAP insurance covers the difference between what you owe on your car loan and the car's actual value if it's totaled or stolen.

L

Liability

Every state requires that licensed vehicles carry at least the minimum amount of liability insurance. However, higher liability limits are often recommended to protect against potential lawsuits that may exceed the state-mandated minimums.

M

Med Pay

This coverage pays for medical expenses incurred by you and your immediate family in the event of an automobile accident. If you already have health insurance, this coverage may be redundant.

N

Non-Owner Insurance

Non-owner auto insurance is a type of liability coverage that protects a business from legal claims when employees use personal vehicles for company-related activities.

P

Parts & Equipment

Customized Parts and Equipment Coverage protects aftermarket or modified parts that were not installed by the original manufacturer.

P

Property

Liability coverage includes damage to public or private property belonging to others. However, it does not cover your own personal property.

R

Rideshare Insurance

Damage resulting from a collision with another vehicle or a stationary object. For vehicles with an outstanding loan, replacement coverage is recommended to protect against financial loss.

R

Roadside Assistance

Damage resulting from a collision with another vehicle or a stationary object. For vehicles with an outstanding loan, replacement coverage is recommended to protect against financial loss.

U

Umbrella Insurnce

Damage resulting from a collision with another vehicle or a stationary object. For vehicles with an outstanding loan, replacement coverage is recommended to protect against financial loss.

U

Uninsured / Underinsured

Damage resulting from a collision with another vehicle or a stationary object. For vehicles with an outstanding loan, replacement coverage is recommended to protect against financial loss.

U

Usage-Based Insurance

Damage resulting from a collision with another vehicle or a stationary object. For vehicles with an outstanding loan, replacement coverage is recommended to protect against financial loss.

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Car

Car Factors

How car type affects insurance costs

Insurers price each car based on risk, claims data, and driver behavior.

Additional Vehicle Insurance Considerations

Purchase Price
Purchase Price
Safety Features
Safety Features
Anti-Theft Devices
Anti-Theft Devices
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Insurance Institute

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How to choose an auto insurance company

Selecting the right insurer means looking beyond price. U.S. insurance companies are strictly regulated and must report their financial strength quarterly—giving consumers transparency and confidence.

A key tool for evaluating an insurer's stability is theA.M. Best Company Rating, used since 1905 to assess financial strength (A+, A, A–, B+, etc.).

  • Top ratings ("Most Substantial," "Most Favorable") indicate strong financial footing.
  • Qualifiers like "very" suggest solid but slightly lower stability.
  • No descriptors often signal weaker performance.

Check ratings at ambest.com to ensure your insurer is dependable today and prepared for tomorrow's claims.

Company
Name
A.M. Best
Rating
Premiums
Written
Market
Share
AllstateA+$36.58B10.2%
American FamilyA$6.17B1.7%
ProgressiveA+$60.05B16.7%
GeicoA++$41.71B11.6%
FarmersA$13.49B3.8%
Liberty MutualA$11.74B3.3%
TravelersA++$7.1B2.0%
NationwideA$4.80B1.34%
USAAA++$22.09B6.2%

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Customer Satisfaction & Complaint Score breakdown

There's no universal customer service rating for insurers, but thecomplaint ratio offers a reliable indicator. Tracked by the NAIC, this score shows how often customers file complaints against an insurer, allowing you to compare a company's performance to the national average.

J.D. Power Auto Insurance Claims Satisfaction Ratings

USAA
Farmers
American Family
Geico
Allstate
Progressive
Travelers
State Farm
Liberty Mutual
Nationwide

Understanding liability laws in your state

To help control rising auto insurance rates caused by increasing lawsuit awards, some states have adopted a modified no-fault insurance system. This approach reduces legal costs and speeds up claims by changing how liability is handled:

USA Liability MapUSA Map Color Scheme

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